Online Stock Trading Vietnam - KE Trade

USER GUIDE Email Print

1.   ACCOUNT LOGIN

Log on to website: https://ketrade.com.vn

Enter your Customer ID and Password that MBKE sent to your email in the first activation.

  • -  Customer ID: 6 digits of your account number after 079Cxxxxxx
  • -  Password: contains 8 digits at least.

Ex: Your Account ID is 079C123456 Customer ID: 123456

Note: You should change your Password and PIN code immediately when you access your account at the first time.

 

2.   CHANGE INFORMATION

2.1   Change Password

Click on the menu “Account Info” Change Password Fill your information Click “Accept

 

2.2   Change PIN Code

Click on the menu “Account Info” Change PIN Click on the button to change the authentication type of PIN code Fill your information  Click “Accept

 

 


 

2.3   Change account information

Click on the menu “Account Info” Contact Information Edit the contact Click “Accept Confirm with PIN Code Click to choose the type of receiving OTP (SMS or Email) Confirm with OTP.

 

 

Note:

For changing Mobile Number: OTP will be just sent to registered Mobile Number (Only Vietnam Number)

For changing other contacts: OTP will be sent to registered Email or Mobile Number (Only Vietnam Number).


3.   ASSET MANAGEMENT

Click on the menu “Portfolio ManagementAssets Management”:


4.   STOCK QUOTES AND STOCK FAVORITES

Click on the menu “Trading” New Stock Quotes Enter securities code Press Enter or Click “View”:

5.   PLACEMENT OF ORDERS

Buy Order: Press Ctrl + B (or click “BUY” button)

Sell Order: Press Ctrl + S (or click “SELL” button)

Press Enter twice or Click “Order”, the notice “Your order has been received. Please view the order status” appears on the screen, the order has been successfully transferred to the stock exchanges’ system.

Split Orders: With an order of large volume, the system will automatically split into various orders in compliance with allowed volume stated on the stock trading rules of the Ha Noi/ Ho Chi Minh Stock Exchanges.

Group Orders: This function supports customers in placing a lot of orders with the same volume and price or placing many orders with the rule of increasing or decreasing volume and price compared with the first order’s one.

Note: Use PIN code to verify your orders.

6.   SELL ODD LOT SHARES

Click on the menu “UtilitiesSell Odd Lot Shares "Register to sell Odd Lot Share" Accept Check the information requested Enter PIN code & click “Accept


 

7.   ORDER STATUS

Click on the menu “Trading” Order Status

 

8.   CANCEL ORDER

Click on the menu “Trading” Order Status  Click “CANCEL” button  Enter PIN code & Click “Confirm

9.   ORDER HISTORY

Click on the menu “Portfolio Management” Order History Select a time period (Query the order history within 03 months) Press "Search"

 

10.   CONDITIONAL ORDER

10.1 GOOD TILL DATE ORDER (GTD) – Time conditional order

Click on the menu "Conditional Order" "Good till date order" BUY/SELL Fill the information of order Click "Place order" Enter PIN code Press Enter or click “Confirm”.


10.2 THE PRIORITY ORDER (PRO)

Click on the menu "Conditional Order" "Priority Order" BUY/SELL Fill the information of order Click "Place Order" Enter PIN code Press Enter or click “Confirm”.


10.3  STOP LOSS ORDER (ST)

Click on the menu "Conditional Order" "Stop Order" BUY/SELL Fill the information of order Click "Place Order" Enter PIN code Press Enter or click “Confirm”.

 


10.4  TRAILING STOP ORDER (TS)

Click on the menu "Conditional Orders" "Trailing Stop Order TS (Beta)" BUY/SELL Fill the information of order Click "Place Order" → Enter PIN code → Press Enter or click “Confirm”.

11.   TRADING ACCOUNT STATEMENT

For printing Cash Transaction Statement:

Click on the menu “Portfolio ManagementCash Transaction Statement Select a duration (Query the order history within 03 months) Click “Search Click “Request The statement will be sent to the registered email.

For checking Stock Transaction Statement:

Click on the menu “Portfolio ManagementStock Transaction Statement Select a duration (Query the order history within 03 months) press “Search”.

 

12.   ONLINE CASH ADVANCE

Click on the menu “UtilitiesCash Advance Select for Full Cash advance or Fill in the blank at the column “Cash Receive Click Accept”.

Note:

Select Type of Payment for adding Available to trade.

Type of Withdraw money takes more time for adding cash at the bank.

13.   MONEY TRANSFER

Click on the menu “UtilitiesMoney Transfer Fill in the transfer amount Click “Confirm


14.   RIGHT INFORMATION REGISTRATION

Click on the menu “Utilities”  "Right Information Registration" Right Information” Register

15.   ORDER CONFIRMATION

Click on the menu “TradingOrder Confirmation Select orders to sign or click “Sign All Orders Confirm with PIN code.


16.   CHANGE POINTS TO GIFTS

Step 1:Log onto the website: https://ketrade.com.vn
Click “Account Info” => “Account Information” => “Change points to gifts”
You must register for this service at the first time.

You will receive the result immediately after registering.

Step 2:On the screen “Change points to gifts” => Click “View more” on table “Loyalty Points” to check details. You can also view “Gifts List” and change gifts

Step 3:Click “Change gift” below your expected gift =>Type the Volume you want to change =>Click “Agree”.

You will receive the result immediately:

Step 4:Click “Account Info” => “Account Information” => “Changed gifts historical” to follow the Status of your Change gift requests. The status “Finish” means that MBKE has sent the requested gift, you’ll soon receive it.


17.   CONFIDENTIALITY & SECURITY

  Online trading window will automatically log off every 60 minutes (on the 59th minute, notification will appear, please click “OK” to remain at the current window). 

  OTP (One Time Password) will only be valid in 5 minutes.

  To secure and maintain confidentiality of account information, please kindly log off the account as soon as you leave the computer.

18.   CONTACT CENTER

Please contact E-Commerce Department for further information:

Phone: (028) 44 555 888 – Press 1

Skype: mbke.ecommerce 

Website: https://ketrade.com.vn

Email: e-commerce@maybank-kimeng.com.vn

 

All images shown are for illustration purpose only.